Delivery & Shipping

All orders are discretely packaged and shipped with no reference to our clients or distribution agents in USA and EU through POST NL or UPS as carriers.


We ship daily from Monday to Friday within 24-48h (or a bit longer depending on our workload).

‘Discreet shipping’ is offered as our default and is not an additional service. Please do not ask for it.

The delivery times listed below are guidelines only as we have no influence over them.
All mail is managed by PostNL in origin and by the local post service in destination.

Replacements & returns

We offer one free replacement shipping for tracked orders if the order is lost due to transit problems. Undelivered orders due to customs, tax, import duties or any other circumstances will not be reshipped. Orders to invalid addresses will not be reshipped. Untracked orders can not be reshipped under any circumstances.

We do not offer returns or exchanges. All orders are final.

Returned letters sent through UPS has a cost associated, so the customer will have to cover it in order to have a replacement or voucher code.

Delivery & Shipping

We offer free untracked shipping for all orders over USD 200.

Delivery Time within EU is 3-5days

Delivery Time within US 3-5 Days

Delivery Time International Shipment 9-14Days ( Delivery can be prolonged for reasons beyond our reach); All international orders come with tracking.